Frequently asked questions
How do I personalise my gift?
Open the product page and select Personalise. Add your own line of up to 40 characters beneath the printed verse. Check spelling and the preview carefully before continuing to the basket. The verse stays as shown and the jewellery itself is not engraved.
What is included?
Your chosen jewellery and your personalised message card, presented together in a gift box. Each product page shows the design you will receive.
How much is UK delivery?
UK Standard Delivery is free on every order. The available shipping method and its estimated time after dispatch are shown at checkout before you pay. Please also allow up to 2 working days for preparation.
When will my order arrive?
Every piece is personalised to order. Please allow up to 2 working days for your order to be prepared and dispatched, then typically 2–3 working days for delivery via Royal Mail or Evri. Most orders arrive within 4–5 working days. Tracking is emailed when available. See Delivery information.
Can I change my wording after ordering?
Contact us immediately. We will try to help, but a change cannot be guaranteed after production starts. Always check spelling and punctuation in the preview.
Can I return a personalised product?
Clearly personalised goods are not covered by the standard change-of-mind cancellation right. Your statutory rights still apply if an item is faulty, damaged, incorrect or not as described. See our Returns policy.
What if my order arrives damaged or incorrect?
Email us with your order number and clear photographs of the item and packaging. We will investigate and provide the appropriate remedy.
How do I contact you?
Phone / WhatsApp – 07856 976896
Live chat – use the chat widget in the bottom corner of our website.
Email – message us at hello@alittlemeaning.co.uk and we will get back to you within 1–2 working days.